Cookies

Last update date: 13/02/2023

What is this document?

The purpose of this Cookie Policy is to inform you of the types of cookies we use, their purpose, and how to configure them so that we can protect your privacy.

This policy is part of the legal documentation -with our Terms & Conditions and the privacy policy- you accept by using our Services. You must not use our Services if you don’t agree with those terms. You are responsible for ensuring that all persons who access or use the Services through your device, company account, or internet connection are aware of those documents and that they comply with them.

Request reserves the right to modify this policy at any time and without prior notice, in particular in order to meet all its operational, legal, and regulatory constraints. Please check this page regularly to stay up-to-date on the latest version.

What definitions should I know?

“Data controller” means the person collecting and processing the data. The Data controller is Request Finance.

“Data processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the Data controller.

“Personal Data” means any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.

“You” or “your” means you as a professional and the company, organization, and/or entity electronically accessing our Services.

“Cookie Policy” means this document.

“Website” means all the Request websites (including their subdomains) and Services.

“Device” means your computer, mobile, or any device you use to access our Website.

What is a cookie?

A cookie is a small text file stored on your Device's hard drive when you visit a website, read an email, or install or use a software. Cookies set by the website operator are called "first party cookies", and those set by third parties are called "third-party cookies". Your web browser will keep it for a certain period of time and send it back to the web server each time you connect. They are used to keep track of your navigation. They are a useful mechanism for many different tasks, such as allowing you to navigate between pages efficiently, remembering your preferences, and improving the user experience. Some cookies are mandatory, but others are facultative and require prior consent.

How does Request use cookies?

When visiting our Website, cookies may be installed on your Device. No cookies subject to prior approval will be deposited or read on your Device if you have not accepted them. To manage the collection of consents or any refusal/withdrawal of consent to the deposit and/or reading of cookies, Request uses a cookie consent manager solution. This solution is hosted on their servers and is regularly updated.

You are informed that cookies published by third parties (as listed below) may be used on the Website to offer users advertisements tailored to their interests.

Your consent or refusal to the installation of cookies, which can be modified at any time, is valid for six (6) months. At the end of this period, the banner will be displayed again so you can make your choice (consent or refusal).

What if I change my mind about cookies?

You may always modify your choices on cookies via the cookie consent manager at the bottom of each page of our Website.

Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this Website. However, Request informs you that by setting your browser to refuse cookies, some features, pages, and areas of the Website will not be accessible, for which Request can not be responsible. Given the objective complexity surrounding the identification of technologies based on cookies, you are encouraged to contact Request if you want any further information on our use of cookies.

What types of cookies is Request using?

Cookies exempted from consent.

Cookies necessary for navigation and the proper functioning of the Website

Cookies required for navigation make a website usable by enabling basic functions such as page navigation and access to secure website areas. Our Website cannot function properly without these cookies. We use the following cookies:

Provider	Cookies	Purpose	Data controller	Retention
Intercom	intercom-session-*, intercom-device-id-*	Used to identify your browser to remember conversations via Intercom	Intercom	9 months
*.request.*	cookie_consent, request-cookie-accepted, request-cookie-functional, request-cookie-analytics	Used to check if the user has approved non-mandatory cookies for use on the site	Request	6 months
Sentry	AMP_*, gsID, sentry-sc, _ga, anonId, session, __stripe_mid,	Used to identify bugs and issues from your browser	Request	6 months
Auth0	__cf_bm, auth0, did_compat, did, auth0_compat	Used to track authentication across the site	Request	Session / 1 month

Cookies for audience measurement exempted from consent.

Managing a website or a mobile application generally requires traffic or performance statistics, often essential to service provision. To be limited to what is strictly necessary for the condition of the service and to be exempt from consent, these cookies will (i) have a purpose strictly limited to the sole measurement of the audience of the site or application (performance measurement, detection of navigation problems, optimization of technical performance or its ergonomics, estimation of the power of the necessary servers, analysis of the content consulted) for the exclusive use of Request, or (ii) serve to produce anonymous statistical data only.

We use the following cookies:

Provider	Cookies	Purpose	Data controller	Retention
Segment	Ajs_anonymous_id, ajs_user_id	Used by Segment to help track visitor usage, events, target marketing, and can also measure application performance and stability.	Request	1 year

Cookies subject to consent

The legal basis for all the following cookies is your prior consent. When you first visit the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. The choice you make will apply to all our websites. They are deposited only if you accept them.

Performance and Functional Cookies

The audience measurement cookies allow Request to understand how visitors access our website and obtain statistics on their browsing to optimize the ergonomics, content, etc. If you do not allow these cookies, we will not know when you have visited our Website and will not be able to monitor its performance. Our Website also uses functional cookies to enhance functionality and personalization. If you do not allow these cookies, some or all of these Services may not function properly.

We don’t use such cookies.

Advertising and Marketing Cookies

Advertising cookies allow Request to propose the most relevant and appropriate advertisements to your interests based on your browsing history.

We don’t use such cookies.

Cookies generated by social networks

The cookies deposited via the social network buttons are intended to allow users of the Website to facilitate the sharing of content and improve usability. These social network buttons use cookies deposited directly by the aforementioned third-party service providers to track the browsing of Internet users, whether or not you are users of these platforms and whether or not you are connected to the social network during your browsing. The data collected by these cookies also make it possible to target advertising offers on these platforms (see "Advertising Cookies").

We don’t use such cookies.

Any questions?

If you have any questions about this Policy, you can contact us by sending an e-mail to [e-mail].